Advanced Internet Telephony Conferencing Services

Conferencing services for Internet telephony and multimedia communications can be enhanced by the integration of other Internet services, such as instant messaging, presence notification, directory lookups, location sensing, email and web. These services require a service programming architecture that can easily incorporate new Internet services into the existing conferencing functionalities, such as voice-enabled conference control. W3C has defined the Call Control eXtensible Markup Language (CCXML), along with its VoiceXML, for telephony call control services in a point-to-point call. However, it cannot handle other Internet service events such as presence enabled conferences. In this paper, we propose an architecture combining VoiceXML with our Language for End System Services (LESS) and the Common Gateway Interface (CGI) for multi-party conference service programming that integrates existing Internet services. VoiceXML provides the voice interface to LESS and CGI scripts. Our architecture enables many novel services such as conference setup based on participant location and presence status. We give some examples of the new services and describe our on-going implementation.